Additional Search information

Introduction
 
This article explains how 4th Office returns its search results as well as information on performing more enhanced searches.
 
How search results are returned
 
4th Office performs a rapid, elastic search across all content as you start typing your search term.

Content includes:
 
  • Users
  • Groups
  • Customers
  • Tags
  • Projects
  • Documents
  • Tasks
  • Comments
  • Folders

Here is an example of how these categories may display with a search

 
Search results are based on keywords which are found within the items above, as well as items that might be associated to the keyword. Entering more than one keyword will return results based on an AND search, meaning 4th Office will return the results only if all of the keywords that you have entered can be found within the content you are searching for.
 
For example, in the search below ‘Tom’ has been picked up as a keyword across 17 Files, 622 Discussions, 4 Users and 4 Customers.



 
4th Office will return the results it feels are most relevant, based on when they were created, how many times you have accessed them and how popular they are.

There may be more results than those initially displayed, and these will be indicated at the bottom of the results screen. Clicking more will take you through to the advanced search screen where you can narrow down your results further. You can also add more keywords in the quick search bar to narrow your results.
 
 
Advanced search terms
 
As well as typing keywords into the quick search bar, users can also add extra information to narrow down the results.
 
Once the keyword(s) have been added, you can add a comma (,) to signify the end of the keywords, and the start of the advanced search terms.
 
There are several different advanced terms that can be used.  
 
 
Date ranges

The date range terms that can be used are:
  • last day
  • today
  • last week
  • last month
  • month year
  • month-month
For example, if you wanted to search for anything created or modified with the keyword ‘apple’ in the last week you would search apple, last week
 
If there was a document called orange, you knew was created or modified somewhere between January and March you would search for orange, January-March
 
If there was a task for Sarah that you knew was set in December 2012 you would search for Sarah, December 2012
 
Created content only
 
By default 4th Office searches for content created or modified. If you want to just search for when something was added to the platform you can put a plus (+) symbol in front of the date range.
 
For example, if you wanted to search for anything created with the keyword ‘apple’ in the last week I would search apple, +last week
 
Keyword logic
 
By default 4th Office performs an AND search on multiple keyword searches, meaning results will be returned only if all of the keywords that you have entered can be found within the content you are searching for.
 
A search for ‘sales figures john’ will only return results that have all of those keywords present. If you would like to search for results that contain any of the keywords you have entered (an OR search) then you can use the pipe symbol (|) between words. For example ‘sales | figures | john’ will return results that have any of these keywords in them.
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